July 2009

Simplify

I do little things to help simplify my life on a daily basis. Working full time with a family it is important to me that my non-working hours be restful and relaxing. It wasn’t until I started making minor edits to my daily routine that I realized the great impact they have on my time.

The changes were small and easy. We established a routine for who would set the table, clear the table, cook dinner, do dishes, give baths, grocery shop, and even though our children are young we make sure they have a role and are on the same page working together.

Put a face on it

There is no more effective way to attract, motivate or activate your tribe than to put a face on it and tell the story.

So many new media tools exist not only to reach broad audiences, but to do so by telling a compelling story.

Introduce your opportunity to your plan

Thomas Edison said it best, "Good fortune is what happens when opportunity meets with planning."

Take the time to develop a communications plan for your online community and commit it to paper. It will likely change many times, that's ok, embrace the fluidity.

Identify important dates already on the calendar that impact your organization and audience – Breast Cancer Awareness Month, back to school, Congress reconvenes, football season, Earth Day.

Tune in

In the beginning of a campaign leaders and managers are open to hearing from the community and heeding advice. After some time in however, directors can get caught up in what they know works and forget to tune in.

It is much more difficult to sustain a long term, ongoing campaign with a number of peaks and valleys in activity levels than it is to organize people around one big event. In order to continue solid results with each peak, it is important to use the valleys to plan and tune back in to your community.

Networking online translates offline

There has been conversation over the past few years about the increased communication online and whether or not it decreases communication offline.

Email and texting decreased offline interaction both via phone and face-to-face conversations. In my professional life and personal life I chose to write it rather than say it. The benefit is that we write better today as a result. We are more thoughtful about what we say and how we say it, because most of us by now have had a number of instances where our words were taken to have different meaning than intended.

Location, location, location

Marketing guru Seth Godin authored “Tribes”. The premise is that people come together naturally behind an issue, cause, candidate, brand, idea. Two critical pieces of Godin’s theory get ignored the leader and the location.

When organizing an online community like party planning I build the location, identify the audience, determine the best forms of communication, invite the conversation and plan to keep them

Navigator

Someone in my life will be extremely happy with me for using the title of a Pogues song today.

"Navigator, navigator rise up and be strong, the morning is here and theres work to be done."

Like a ship needs a navigator, your tribe needs one too. I would never consider holding a meeting, inviting a group of people, placing some literature on a table and not showing up to lead it.

The same principle applies to your social strategy - you need navigators.

Breathe, Just Breathe

A friend recently had a bit of ‘a deer in the headlights look’ when talking about how to use new media tools with their business. The chorus to the Anna Nalick song crept into my head, “breathe, just breathe…”

Collaborate inward, compete outward

The saying two heads are better than one is absolutely true, the best results for whatever task you are completing come from working together. As children my two sisters and I learned this lesson. Ours was a household where we had weekly ‘to do’ lists. Each of us earned separate allowances for completing our individual jobs. If one finished early, they had no one to play with. We quickly figured out that if we worked together to finish the entire list then we could all go have fun together.

We’re Living in a Society Here!

According to the Merriam-Webster definition, social is “the interaction of the individual and the group, or the welfare of human beings as members of society.” Whatever your label of choice – tribe, community, society, pack – people are social animals who prefer to interact both individually and as a group.