December 2009

Overcommitted

There are oodles of social media tools within which to create a profile, a page, a group, an identity. It's completely addictive once you get into it and have a comfort level with your friends, followers and fans. This makes it really easy to find yourself trying to be in many places at once keeping up with different conversations.

10 Social suggestions

People often ask me for social media rules: How do we communicate? What do you mean have a conversation? What if we don’t have enough fans? How do you handle negativism? Many rules of the road especially with ever-changing social media tools can add to the intimidation factor of engaging. Rather than rules for what to do or not do, here are my 10 suggestions to try. Much more will come of your social media approach if you go beyond what has been tested and challenge yourself to identify new approaches to best achieve your goals.

Hit refresh on social media approach

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It’s been debated for some time the value of social media for companies and organizations – Facebook, Ning, Twitter, Digg – what's the ROI? The problem is, most of those analyzing it from the outside, and even those within companies attempting to tap into the built-in audience of 350 million on Facebook, are looking through marketing, advertising, public relations, technology, business development or other lenses based on years of more traditional experience.