Along with social media familiarity among businesses and non-profits communities the number of these organizations active on Facebook and Twitter and branded social networks is growing. Congratulations! Now, can I find you?

People often ask me for social media rules: How do we communicate? What do you mean have a conversation? What if we don’t have enough fans? How do you handle negativism? Many rules of the road especially with ever-changing social media tools can add to the intimidation factor of engaging. Rather than rules for what to do or not do, here are my 10 suggestions to try. Much more will come of your social media approach if you go beyond what has been tested and challenge yourself to identify new approaches to best achieve your goals.