public relations

Hit refresh on social media approach

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It’s been debated for some time the value of social media for companies and organizations – Facebook, Ning, Twitter, Digg – what's the ROI? The problem is, most of those analyzing it from the outside, and even those within companies attempting to tap into the built-in audience of 350 million on Facebook, are looking through marketing, advertising, public relations, technology, business development or other lenses based on years of more traditional experience.